Subscription Billing CRM Platform - What We Do - Paywizard

TECHNOLOGY + PEOPLE + INSIGHT

You can have it all. Brilliant technology and the depth of experience that only comes from doing the job.

Technology

The Subscription, Billing And Crm Platform You Can Rely On

The Paywizard Agile Platform is proven. With over 100 pay-TV customers this platform is the robust and secure solution you need to drive revenue and maximise ARPU.

  • Manage and support subscribers effortlessly across multiscreen
  • Take payments anytime, anywhere, in multiple currencies
  • Increase customer acquisition and reduce churn through a fully pre-configured offer and discount management system
  • Quickly launch your service to get to market fast and deliver immediate value
  • Easily integrate with global online video platforms and international payment providers

Flexible Subscription Packages

  • One form, agile, subscription creation
  • Flexible billing frequency
  • Apply multiple prices to the same subscription
  • Attach discounts to subscriptions during set up
  • Customised discounting and tracking
  • Catalogue management
  • Single summary view

Platform

  • Managed SaaS
  • Secure
  • Single sign-on
  • Extensive API library via Developer Centre
  • Conditional Access pre-integrated

SECURE AND ACCURATE BILLING

  • PCI DSS Level 1 compliant payment gateway
  • Support 300 payment methods and 100 currencies worldwide
  • Midmonth pro-rata adjustments
  • Tax management
  • Currency and exchange rate management

CRM & MARKETING

  • Extract segmented data from CRM for campaign execution
  • Real-time Insight Dashboard to guide segmentation
  • File format supports all leading email marketing systems
  • At a glance campaign results
  • Send ‘tactical’ personalised email messages via our platform
  • Fulfilment and warehousing

CENTRALISED MANAGEMENT

  • Centralised console for all activity
  • Admin Manager
  • Service Management
  • Marketing Manager
  • Customer Service Rep Interface
  • Insight Dashboard
  • Security Management

OUTSTANDING ONBOARDING

  • Scoping and workshops to understand exact needs
  • Detailed delivery plan and process
  • Full integration programme
  • Team education
  • Seamless handoff to Account Management Team

Key features

managed saas

EASY TO DEPLOY

INSIGHT DASHBOARD

MARKETING MANAGER

FINANCIAL MANAGER

EXTENSIVE API LIBRARY

People

We go beyond just telling you

Our Professional Services Team is the best in the industry. We know this because they are unique. They’ve all spent time working at the forefront of customer communications for over 100 pay-TV companies, acquiring new customers, supporting customers and retaining customers – over the phone and through marketing programmes. Our Technical Team uses this insight to continually evolve the platform and works with clients to scope the technical footprint of our fully integrated subscription, billing and CRM platform alongside existing technology and 3rd parties.

Our Professional Services Team can help you:

  • Scope and architect your exact platform needs to integrate into your overall business
  • Scope and understand your customer journeys to map processes
  • Provide call centre consulting to help your in-house teams support customers
  • Provide marketing services support either fully managed or in a advisory capacity
  • Full onboarding from sign up to first customer
INTRODUCING

Chris Lloyd

Read his bio

Insight

Making sense of behaviour

Our Insight Team comprises highly skilled analysts and mathematicians who constantly mine the data for insights and anomalies. The Paywizard Insight Dashboard is your first point of enquiry to understand performance – New subscribers, churn, and subscription type and offer performance, etc.

Over and above the dashboard our team are able to support you with additional services:

  • Export data based on behaviour criteria
  • Bespoke propensity analysis
  • Bespoke payment analysis
  • Bespoke performance analysis

“We want to ensure that viewers get the same cinema-like experience from the comfort of their own home – but along with some added benefits, and being able to pay for that content quickly and easily, will add tremendously to the consumer experience. The multi-device service Paywizard offers, as well as providing access to extra content, makes the Curzon Home Cinema a powerful VOD offering.”

Phil Mordecai Director curzon

Contact us

For business enquiries please call +44 207 748 0098 or complete the form. For customer enquiries including subscription, billing, and support please complete the form, alternatively call our support team on 0344 855 7888.