Customers choose to leave for reasons often beyond your control. Often they just need a break, now the experience leaves the door open for later.
When a customer decides to leave they want:
Winning customers back effectively is dependent upon great data and insight.
We can help you with your churn reduction strategy based on our 18 years’ experience of working with over 100 pay-TV companies. So, whether you want to incentivise customers to either stay or return, we can help you with both. Our Paywizard Agile Platform can facilitate ‘subscription holidays’ and can help you to optimise the time between cancellation and final bill.
We work with a wide selection of Partners to create integrated experiences for your customers.
“Viewers today want to be able to view a range of content in one place, but don’t want to go through the hassle of signing-up and paying every time they want to watch something different. For us, being able to support content providers, and provide subscribers with a hassle-free service, is our number one priority.
Paywizard is a recognised leader in pay-TV subscription management and understood the challenge of having multiple content providers on our platform. The Paywizard Agile Platform provides us with a wealth of functionality, not only ensuring subscribers can pay for their favourite content simply, but that as a business, we can also drive revenues.”