Decision moments - Paywizard Corporate Website
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Discover Decision Moments

Eight ways to win the hearts and minds of Pay-TV customers
  • find
  • join
  • consume
  • upgrade
  • downgrade
  • bill
  • leave
  • win back

Make every decision Moment count - for you and your customers

We believe that each time a customer interacts with either the concept of what you are selling or with you directly, there is a point in which your timely engagement can have a massive impact on building the relationship. Through a combination of our expertise, insight and the power of our Subscription, Billing and CRM Platform, we can help you monetize your content and drive ARPU at each of these eight Decision Moments.

Find

Deliver the right offer at the right time

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Join

Effortless, fast sign-up

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Consume

TV Everywhere, multi platform

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Upgrade

Increase ARPU

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Downgrade

Self-service

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Bill

Pain free billing

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Leave

Strategies to retain customers

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Win back

Entice churned customers back

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Paywizard - Our difference

Unlike most software companies, our in-market experience is real. We know your customers – how to find them, inspire them and convert them. We’ve spoken to them everyday for the last 18 years’ on behalf of over 100 pay-TV companies.

We bring together software, professional services and insight services to create value and maximise the return across every Decision Moment.

Combined with our Paywizard Agile Subscription, Billing and CRM Platform developed specifically to support this activity, we believe this combination is unique and the key to building subscriber relationships.

Our multidimensional approach means that you benefit from 18 years’ experience from a team of professionals focused on driving the acquisition, growth and churn reduction for pay-TV companies across the globe.

“We’ve worked with Paywizard for more than 15 years and the service we receive is second to none. The team is thoroughly committed to delivering excellent customer service, while constantly striving to improve efficiency and effectiveness at every stage of the customer journey.”

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Brian Quinn Marketing Operations Director

Contact us

For business enquiries please call +44 207 748 0098 or complete the form. For customer enquiries including subscription, billing, and support please complete the form, alternatively call our support team on 0344 855 7888.