Debbie Leishman - Paywizard Corporate Website
Paywizard employs over 100 proffesionals

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EXPERTS:

Jonathan Guthrie

Chief Executive and Co-Founder
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Debbie Leishman

CHIEF OPERATING OFFICER
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Chris Trueman

HEAD OF INSIGHT
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Stuart Brodie

Head of client Onboarding and Platform Support
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Chris Lloyd

SENIOR TECHNICAL PRE-SALES CONSULTANT
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SUSANNE ANDERSON

CLIENT DELIVERY MANAGER
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Debbie Leishman

CHIEF OPERATING OFFICER
Clients I have worked with:

Passionate about customer service and delivering great results, I have 18 years’ hands-on experience of what motivates consumers to buy pay-TV services. My experience spans many sectors including: TV Everywhere, pay-TV, OTT, Broadcast Service Delivery, IPTV, SaaS, CRM and Subscriber Management System, travel, financial services and shopping channels.

  • 2012 - PRESENT – CHIEF OPERATING OFFICER

    I am responsible for making sure that we deliver. I get heavily involved during service transformation and project provisioning and it is my absolute passion to see us succeed in creating outstanding success for our clients.

  • 2005 - 2012 DIRECTOR OF CONTACT CENTRES

    Working with Digital UK we managed the UK Switchover. During this time I managed our contact centres and worked strategically to support Digital UK to ensure our inbound and outbound campaigns achieved their goals.

  • 2004 - 2005 DIRECTOR OF OUTBOUND

    A strategic role, I worked closely with clients such as Top Up TV, Setanta, BT and SKY, whilst retaining financial services, travel and shopping channel accounts. I brought a sales focus to this role to increase adoption, retention and reduce customer churn.

  • 1999 - 2004 CONTACT CENTRE MANAGER

    This is where the passion for all things pay-TV developed. Understanding the needs of customers, seeing how they responded to offers and programmes has underpinned all that I am today. Combined with my experience in financial services I rapidly applied my knowledge to a new sector.

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