The journey to digital TV can be long and challenging with Digital Switchover projects often taking between 5-10 years to complete. Moving millions of people from analogue to digital TV is no small task and involves collaboration between many parties including government bodies, regulators, broadcasters, advertisers and of course consumers themselves.
In 2007, Paywizard was commission by the UK Government to provide customer support and assistance for over 60 million people during the switchover period lasting 5 years. Over ten years later, we continue to work with Digital UK to run the Freeview Advice Line, handling more than 8,000 calls per month along with managing email and web chat.
Our team has extensive knowledge and experience of the switchover journey and is currently providing technology, guidance and support for the national Digital switchover project in Nigeria. So if your looking for expertise on your project, Paywizard can help.