Filter by theme:AllData insight/AICustomer AcquisitionGrow ARPUReduce ChurnForget ‘Netflix and Chill’… Learn ‘New Trix and Thrill’ at Datafest 2019Paywizard are getting ready for Data Talent Scotland 2019 to showcase what we have to offer to graduates around the country.BVE 2019: MACHINE LEARNING AND OTT DISRUPTIONPaywizard are at BVE 2019 in London, the UK's largest Broadcast, Production and Media Tech event.Top AI Christmas Gifts for TechiesSome of the best AI gifts available on the market, the perfect gifts for techies.Quality of Service: Why you should be proactively reaching out to customers having issuesA proactive approach from operators will give customers ease of mind when experiencing service problems. Find out more in our blog.Data and Analytics: Advice from European TV OperatorsWe’ve brought together some of the best advice from operators to help you along the way and overcome some of the biggest data and analytics challenges.Is your Data and Analytics at the root of customer pain points?We interviewed European TV organisations to see where they are using data analytics to improve communications. Read our blog to find how they are doing.Three Ways Paywizard Singula™ Uses Data and Analytics to Improve Customer ExperienceFind out how Paywizard Singula uses data and analytics to improve the overall experience customers have with their TV service and how it can help operators.Help, I can’t use data and analytics to engage customers – European Service ProvidersWe interviewed C-level executives from European TV organisations and one thing was clear, they’re failing to deliver what consumers are looking for.Hello Amsterdam! Visit Paywizard at IBC 2018The Paywizard team are ready to go for IBC 2018. Find out what we have planned for the show and visit us in Hall 14 Stand G27.Gearing Up for IBC Show 2018With IBC 2018 only a few weeks away, read our blog to see what Paywizard has planned so far this year for the show.Paywizard and Digital UK – The Journey So FarOver the years, we’ve supported Digital and Freeview, starting with the UK Digital Switchover in 2007. Find out about how we’ve helped in our blog.Scoring the Customer JourneyCustomer experience is a critical factor in building and growing subscriber relationships, so how are operators stacking up in the eyes of their consumers?On the Day Support for Pay-Per-View EventsIt’s been over 18 years since we first started supporting PPV clients to fully manage their events. Read our blog to find out how we do it.Where TV Operators are Failing: The Top Negative InteractionsCustomer experience is a hot topic in the pay-TV industry, but how are operators stacking up? Find out in our blog and download our research.How to reduce churn with predictive analytics and personalised offersWatch our video to see how to use predictive analytics to spot churners before they leave and provide personalised offers to persuade them to stay.How to proactively engage with existing customers to Grow ARPUThe Paywizard and Diagnal solution can help you to target existing customers with packages or content suited to them. Watch our video to find out more.How to Increase Acquisition Through Targeted Marketing CampaignsWatch our video and discover how the Paywizard and Diagnal solution can help TV providers to increase acquisition through targeted marketing campaign.Customer Experience and Data at the forefront of BVE 2018Paywizard attended BVE 2018. Read our blog to find out more about a few of the seminars focusing on Customer Experience and Data.Content Overload causing a growth in UX and personalisationUser experience was a talking point at BVE 2018 in the Connected Media Europe Theatre.Game On for Sports broadcastingThe sports industry has been growing for years and with eSports, OTT and PPV being as popular as ever.Pay-Per-View: Back by Popular DemandWith consumer viewing habits changing, read our blog looking at the Pay-Per-View market.How to run a successful Pay-Per-View eventThe pay-per-view market is growing quickly, but where do you start if you’ve never delivered a PPV event before? Read our blog for some top tips.Ostmodern CEO Tom Williams shares the importance of building relationships with your customersIn our interview, Tom looks at the key challenges operators face with UX, building strong brand experiences and the differences between SVOD and PPV.5 Key Trends from IBC 2017With industry news and trends announced throughout IBC 2017, Paywizard has brought together 5 of the key trends we would like to share with you.A sneak peek into what Paywizard have in store for IBC 2017The Paywizard team have just arrived for IBC 2017 and are more excited than ever to take part as exhibitors during the shows 50th birthday.Discover Paywizard and Ostmodern’s brand new PPV solution, VenuePaywizard and Ostmodern launch Venue, our brand new plug and play solution for pay-per-view.How to use data analytics to drive targeted customer experiencesMassive CEO, Ron Downey, discusses the importance of using data to optimise user experience and what makes Paywizard and Massive great partners.Video Blog: Customer Centric UX with Paywizard and MassiveWatch our CEO, Bhavesh Vaghela, discussing how we leverage our data and insights with Massive’s expertise in front-end UX to deliver a targeted front end.Start putting customer experience first with Paywizard at IBC 2017Watch our CEO, Bhavesh Vaghela discuss all things IBC in our video blog.Paywizard joins the UX revolution with MassiveFind out all about Paywizard and Massive's new partnership and joint solution for OTT providers.Paywizard are pedalling towards IBC 2017The Paywizard team are busy bees in the middle of our final preparation ahead of this years’ special 50th birthday event at IBC.Why US Operators should focus on relationship building with their subscribersKagan predicts US pay-TV operators will lose 10.8 million subs by 2021. What can you do to help this?Money, Money, Money - The power in your subscriber's walletCompetition has never been stronger in the TV market with many different types of TV services fighting for consumer attention and share of wallet.5 Top Tips for Exceptional Customer EngagementA customer has just signed up to your TV service and started to consume content – but what happens next? Find out in our blog.How is ‘Big Data’ influencing OTT TV?Take a look at our blog looking at how 'Big Data' is influencing the OTT TV industry.Video Blog: Content is not 'King' - your customers are!Watch Andrew Burke talk discuss the typical mistakes operators make when managing their customers and provide insight into a more personalised experience.Video blog: The TV market is shifting from being content-centric to customer-centric.Watch our CEO, Bhavesh Vaghela discuss all things IBC in our video blog.Ben Keen’s NAB 2017 wrap upBen Keen, former Chief Analyst at IHS, talks us through four of the big highlights from NAB 2017.Video blog: Delivering a data-rich 360-degree subscriber view for pay-TV operators including predictive churn analyticsWatch the interview with Bhavesh to find out more about the Paywizard and Genius Digital's predictive churn analytics.Paywizard integrates with Cisco’s Infinite Video PlatformPaywizard is pleased to announce that Cisco has welcomed the company as the latest vendor to integrate its solution into Cisco’s Infinite Video Platform.Guest blog: Delivering the best customer experience should be the top priority for pay-TV operators at NAB this yearBen Keen talks about the key trends in the market and share his thoughts on what operators should be looking out for on the show floor.Guest blog: ‘Connecting with the consumer’ is the key challenge for TV operatorsGay Bell talks about todays’ connected consumer and how operators need to face their biggest challenge of all – connecting with the consumer.Guest blog: Delivering predictive churn analytics and rich viewing data insight for pay-TV operatorsGiles Cottle from Genius Digital, the experts in TV analytics, talks about the new partnership with PaywizardGuest blog: The challenges of big data for the TV industry on the eve of NABGenius Digital are the experts in TV analytics and Giles Cottle shares some insight into the challenges of big data for the TV industry.How to Love Your Subscribers When They LeaveThe Ups and Downs of Customer RelationshipsTwo Critical Moments to Spread LoveHow to Love Your Subscribers From the Very StartCord Cutters, Shavers and Nevers, Oh My!While Content May Be King, Customer Experience is QueenA duel for the HDMI slotOTT TV challenger brands hot on the tail of Netflix and AmazonThe Generational Gap is Closing Among Pay-OTT SubscribersDashing Through the Sand - Christmas TV Viewing in APACSanta Claus is Coming to the Americas - Where OTT Reigns SupremeThe Big Switch On - Christmas TV in EuropeLong-term loyalty an issue amidst a boom in OTT-TV subscribers in Singapore, Paywizard survey revealsUS online pay-TV subscriptions projected to soar this Christmas but providers will struggle to keep them, Paywizard survey reveals‘Tis the Season to Watch TV...Fa la la la la, la la la laThe Great Migration: Moving from Billing-Based to Subscriber-CentricThe Evolution to a Subscriber-Centric ApproachIs Content Enough to Keep Customers Loyal?Think Beyond Billing - Part Two: 8 Easy Steps To Help with MigratingThink Beyond Billing - Part One: Preparing For ChangeEasy Exit, Welcome ReturnLeveraging Data to Combat Customer ChurnKey trends from IBC – a weekend round upSeven things you didn’t know about PaywizardAre consumers really deserting linear television?Pay-TV operators need to develop data-driven CRM strategies to win battle against churn, study showsPaywizard + OVPs = a Match Made in Pay-TV HeavenWe will be at IBC, Amsterdam from 9th – 13th September helping you love your subscribersPause for Summer: The Power of SeasonalityAs a key component of subscriber management, TV operators should pay close attention to seasonal trends, offering the flexibility to consumers.Some consumers just want to press pause on their TV subscriptionsProactive Engagement -- The Road Less TravelledHelp Can’t Come Fast Enough for Pay-TV CustomersBilling – It’s Not Just About Collecting PaymentTapping into the Expat pay-TV CommunityDigital TV Switchover is Headed Your Way, Are You Ready for This?The digital TV switchover is coming, who will you trust to lead your region through the change? For help with your project contact us.Cable TV subs under threat as Americans ‘feel the love’ of internet TV providersUS consumer focus groups show that cable TV providers need to dramatically improve customer service to compete with internet TV playersThe Difference Between Loyal Fans and Fair-weather FriendsThe difference between pay-TV loyal fans and fair-weather friends and how to win within the 90 day window of opportunity.Pay-TV Consumers: 90 Days to Woo them or Lose themPaywizard enhances ‘Bill’ moment to help pay-TV operators drive subscriber ARPU and reduce churnEnhanced functionality within Paywizard Agile offers greater visibility into subscriber billing processes to proactively manage the risk of churn.Deal or No Deal – Leveraging the Free Trial to Increase Pay-TV Customer AcquisitionThe Significance of Human Interaction in Pay-TV Customer Acquisition7 Ways to Find and Engage Your Target Audience via Social MediaBest Practices for Creating a Stellar Sign Up ProcessWe will be at Broadcast Asia, Singapore from 31st May – 3rd JuneKey trends from Nab Show 2016: Part TwoSix of the best: Key trends from Nab Show 2016NAB Conference - Day 1 HighlightsWhat Does #NetflixEverywhere Mean for TV Operators?We will be at NAB, Las Vegas on 18th - 21st AprilSeven trends from CABSAT 2016Paywizard visits CABSAT 2016Meet the Paywizard team at CABSAT 2016Subscriber Management is Not Just Billing – it’s About the CustomerThe battle for Pay-OTT TV customers hots up as Netflix lays down the gauntletCES enables the mobile OTT TV revolution – but can’t do it singlehandedlyOTT creates the ‘event’ experience, however big or small52% of Consumers Worldwide Planning to Stream OTT TV for Christmas‘Internet TV set to overtake free UK catch up services this Christmas’, says Paywizard survey‘Online TV competition heats up as half of Singaporeans prepare to pay for Internet TV this Christmas’, says Paywizard survey‘Germans want Internet TV this Christmas, but are least likely to pay’, says Paywizard survey‘Three quarters of Brazilians to use Internet TV services this Christmas’, says Paywizard survey‘Australian Internet TV to get Christmas boost but content drought may hamper loyalty’, says Paywizard survey39% of UK Consumers Expected to Watch Internet TV this Christmas62% of US Audience Considering Multiple Internet TV Services for Christmas43% of Australians Plan to watch Internet TV this Christmas50% of Singaporeans to Stream Internet TV this Christmas50% of Brazilians Will Sign Up for Internet TV this Christmas41% of Germans Plan to Stream Internet TV this Christmas‘OTT is for Christmas, but not always for life’, says new Paywizard researchOTT TV market set to double this ChristmasSubscriber Insights Will Help SVOD Providers Avoid Netflix’s “Inability To Collect” HiccupThe Rise of OTT at IBCPaywizard Targets New Territories With Its Marketing-Centric Subs ManagementPaywizard Talks OTT & Set Top Subscription Management at 2015 IBC ShowIBC 2015 - Paywizard shows how subscriber management is the key to unlocking profitsOwning your Customer – Making subscriptions more than just a paymentChanging the channel – a case for commercialising elements of the BBCPayments Without BordersDan Britcher - interviewed live at Connected Media IP NAB2015Paywizard puts the Profit into Pay-TV with NAB DebutPaywizard Extends Global Footprint with Official Asia Pacific LaunchNet Neutrality - Who’s Going to Pay?The power of the cloud: Helping to streamline the business of content monetisationMonetising Multiscreen in the Middle EastAdding value to content everywhere through personalisationA virtual 2014 NAB ShowThe 6 golden rules of subscriber managementIt’s the back of the net for BT SportSMS 2.0 - What’s it all about?